Care Plans

Get Comfy with PrettyWP

PrettyWP’s WordPress Care plans to scale for any organization

Need more features? Check out our Enterprise Care Plans.

Care

For Individuals
59.99

Per Month

No contracts, cancel at any time

Care Plus

Small Business
119.99

Per Month

No contracts, cancel at any time

Care Premium

Medium-sized Businesses
179.99

Per Month

No contracts, cancel at any time

Care

For Individuals
539.99

Per Year

No contracts, cancel at any time

Care Plus

Small Business
1079.99

Per Year

No contracts, cancel at any time

Care Premium

Medium-sized Businesses
1619.99

Per Year

No contracts, cancel at any time

Get Started In Just 3 Steps

Change the way you work with sites and clients forever

Choose a Plan

Select from one of our care plans based on your needs, or have questions before purchasing? You can chat with our team by clicking on the chat icon on this page.

Add Your Site

Once signed up, you can add your first site by following the welcome guide or by logging into our Partner Hub.

We take care of your site!

That’s it! Our team of WordPress experts will take care of your site from basic to advanced security setup, and whenever you need help, we’ll be here to answer any of your questions!

Questions? Fire away

Have a question? You can find the answers to the most common questions we get asked by our customers. If your question is not answered below, please don’t hesitate to contact us.

How do I get started with PrettyWP?

You have to choose a plan based on your needs and click on Get Started. Then you will be redirected to the signup page and create an account with us! Once done, we will send you introductory emails that include how you can share the credentials securely with us, get support, ask for edits/changes, and some recommendations to improve.

How do I share my site credentials securely with your team?

We’ll send you introductory emails once you’ve signed up for one of our plans. And those emails include all the details regarding getting started.

How many sites can be managed under one PrettyWP Plan?

Every PrettyWP plan covers one WordPress site. If you want to add additional sites, then you have to purchase additional plans. You can choose multiple plans for different sites based on your needs. And you can get an additional discount for multiple sites.

How can I contact support if needed?

You can reach our support via Live Chat, Email or you can raise a support ticket by logging in to our Partner Portal.

How many edits can I request per month?

You can request unlimited edits per month, but you have to know what you can request!

  • Posts and Pages (Included): You want us to publish the post, change images or content on your site that you have sent to us.
  • Posts and Pages (Not Included): You want us to write a blog post and publish it on your site.
  • WooCommerce (Included): You want us to add new products to your site (You have to provide all the necessary details)
  • WooCommerce (Not Included): You want us to create custom flows like checkout progresses or custom WooCommerce pages.
  • Media (Included): You want us to upload the image to your site or replace the image on your content. (All the necessary files should be given)
  • Media (Not Included): You want us to find the image for your site/content.

 

Others (Included):

  • You want us to replace a heading or paragraph on your site (Necessary details should be given)
  • You want us to install and set up the plugin and themes.

 

Not Included:

  • You want us to create a custom heading or paragraph to replace or create new content on your site.
  • You want us to develop a custom plugin, theme, site, or custom functionalities.
Do I have to wait? What is your response time to the chat, ticket and email?

It’s important to know about our response and resolution times to your support requests.

In most cases, we’ll reply to your live chat messages, tickets, or emails within a few minutes. Our average response time to live chat messages is 3-5 minutes.

In some cases, it may need some to take a look into the issue, but our team will reply to your requests within 1-3 hours.

Do you provide migration services?

Yes, we do offer migration services and it’s included in all of our care plans.

How are payments collected?

Payments are collected via PayPal and Stripe. When you sign up for one of our plans, you have a choice to pay using your debit, credit cards, or using your PayPal account!

 

Is there a discount for non-profits and charities?

Yes, if you’re a non-profit organization then we offer a 20% discount on all of our plans!

Can PrettyWP fix and troubleshoot the conflicts caused by plugins, themes or something else?

Of course, we do! Once you have signed up for one of our care plans, we will take care of your website. Our team will fix all the issues on your site, including the conflicts caused by the plugin, theme updates and hosting issues, etc. So, you don’t have to worry about this!

Do you provide support to websites built using other platforms?

Currently, we’re focused on maintaining and supporting WordPress sites only. But, sure in the future!

Still have any questions?